My name is Sylvia Jimenez and I am an Agent as well as office manager at the Anaheim office. I have worked for the CSIS team for 12 years. During these years, I have participated in and successfully completed several continuing education and training programs, among them: the Customer Champion certification program and various courses taught by the Infinity University such as: Placing The Customer First, Insurance Field Underwriting, Advanced Personal Lines, Transformation Through Technology and also obtained a certificate of completion by the California Earthquake Authority. What I like best about working at CSIS is the opportunity to interact with a multi-cultural clientele and being able to help them; it is a rewarding experience. When I am not working, I enjoy gardening, photography and spending quality time with my husband and son.
What is some candid advice you’d like to tell your clients in order for you to serve them better?
Providing accurate information from the beginning, allows us to expedite the
process and help you be on your way soon(er).
What's your all-time favorite Book or Movie?
My all time favorites are The Lord of the Rings and Your Erroneous Zones
What is your favorite thing to do when you're not working?
When I am not working I enjoy reading, photography and spending quality time with my husband and son.
Who is the greatest inspiration in your life?
My husband if the greatest inspiration in my life. He’s been diagnosed with Cancer 3 times and he’s still able to keep a positive attitude towards life.
What is something about yourself that you wish more people knew?
People could know that I used to be a Notary Public and a Tax Preparer.
What are you afraid of?
I am afraid of surgeries and chronic illnesses in general.
What is your favorite inspirational quote or mantra?
“Being happy doesn’t mean everything’s perfect. It means you’ve decided to look
over the imperfections”.
If you had an extra hour in the day, how would you choose to spend it?
I would spend an extra hour in my day volunteering at my son’s jr. high school.